Customers

How Vietnamese shops use GCare

Every shop has its own story. Here is how three of them reduced hands-on inbox, comment, and group work using GCare.

Running for Vietnamese sellers

M Mit Store Fashion

H Hao Bakery F&B

S Saigon Sneaker Sneakers

L Linh Cosmetic Beauty

B Be Cung Shop Mom & Baby

A Anpha Agency Agency

V An Flower Garden Florist

K Kafe Studio Coffee

A sample of shops and agencies using GCare. You can be next.

Real stories

Three shops, three ways to use GCare

Weekends are yours again Fashion · Hanoi

Mit Store got real weekends back

The two co-founders used to take turns answering DMs all weekend, even when out with family. After turning on three GCare rules for the most common questions, price, size, address, they get 8-10 hours back every week.

Weekends feel like weekends again, not an extended inbox shift.

Hung & Mai

Co-founders, Mit Store

Late-night customers, answered F&B · HCMC

Hao Bakery now replies to late-night orders

Most orders come in between 9 and 11 PM. They used to be on call by phone; now GCare answers price, in-stock, and delivery questions automatically, enough for customers to commit, with the shop confirming the order the next morning.

I sleep better knowing late-night customers still get a reply.

Hao Le

Owner, Hao Bakery

Manage 18 pages without hiring more Agency · Da Nang

Anpha Agency took on more clients without growing the team

Anpha manages 12 fan pages for clients, about 200 messages per page each day. With GCare handling routine questions, the team only replies to the hard ones. That freed enough time to add 6 more pages without hiring another admin.

We added clients without adding inbox shifts.

Duc Hoang

CEO, Anpha Agency

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